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Customizable Billing Software for Utility Departments
Pickpay Billing is Customizable Utility Billing software application meeting current core functions and future needs of any of the Utility company such as Water, Electricity etc, and shall integrate all aspects of utility services, including maintaining accounts, billing and collection, interface to meter reading system both manual and automated, service order processing, payment interfaces, and customer web access.
Additionally, Pickpay implements improvements to reporting functions, proactive e-notify billing and delinquency alerts, the ability to email bills (paperless billing) and improving the automation and streamlining of the utility billing process. Pickpay developed with all the latest technologies and processes such as integrating with the Meter reading system to enable customer visibility into leak alerts and consumption history.
This includes the creation, maintenance, and use of customer accounts, including balance transfers, deposit transfers and payment transfers.
This includes the maintenance and application of all utility rates, miscellaneous charges and fees.
This includes the preparation, calculation and sending of bills via email or sms
This includes payments, adjustments, refunds, deposits, and accounting entries.
This includes penalties, payment plans, shut offs, and collections.
This includes creating, completing, and managing service orders such as but not limited to account openings, account closings, service lock offs and meter re-reads.
This includes standard and user created reports to query data.
Pickpay billing by default integrates to banks and mobile money platform such mpesa to provide Realtime payment updates.
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